FAQs
At Monument Projects, we know that building or renovating comes with plenty of questions—and we’re here to answer them. Whether you’re planning your first home renovation or a large-scale commercial fit-out, this FAQ page covers the most common questions we receive about timelines, approvals, pricing, and our unique guarantees. If you don’t see your question here, feel free to reach out—we’re always happy to help.
What types of projects do you specialise in?
We specialise in high-quality residential and commercial building projects across Greater Sydney. Our core services include home renovations, commercial fit-outs, new home builds, house extensions, second-storey additions, granny flat construction, garage conversions, and remedial works. Whether you’re updating a single room or undertaking a large-scale transformation, our experienced team is ready to help.
Are you licensed and insured?
Yes, absolutely. Monument Projects is a fully licensed and insured building company in New South Wales. Our team complies with all relevant Australian Standards and building codes. We’re also covered for both residential and commercial construction, giving you peace of mind throughout your project.
How does your $500/Day Deadline Guarantee work?
We’re committed to delivering on time. If your project goes past the agreed completion date due to delays within our control, we’ll pay you $500 per day until it’s finished. This guarantee keeps us accountable and ensures we remain focused on efficient, on-time delivery—no excuses.
Do I need council approval for my renovation or build?
That depends on the scope and location of your project. Some projects may qualify for a Complying Development Certificate (CDC), which is faster and simpler than a full Development Application (DA). Don’t worry—we’ll assess your site and manage the entire approval process for you, including paperwork, submissions, and council or certifier communication.
How long will my project take to complete?
Project timelines vary depending on the type and scale of work. For example, a bathroom renovation may take 2–3 weeks, while a new home build or second-storey addition may take 3–6 months. During your consultation, we’ll provide a clear, realistic timeline—and with our Deadline Guarantee, we’ll stick to it.
Can you help with the design and planning stage?
Yes, we work closely with experienced designers, architects, and certifiers to bring your vision to life from the very beginning. Whether you have plans already or need full design support, we’ll guide you through the process—from concept to construction.
Do you offer fixed-price quotes?
Yes, we provide detailed, transparent fixed-price quotes after reviewing your plans and project requirements. There are no hidden costs or surprise charges—just clear pricing you can trust, so you can plan your budget with confidence.
What areas do you service?
We service clients across Greater Sydney, including suburbs such as Surry Hills, Redfern, Waterloo, Zetland, Newtown, Marrickville, Inner West, North Sydney, Eastern Suburbs, North Shore and surrounding areas. If you're unsure whether we cover your area, feel free to get in touch.
Will I have a dedicated project manager?
Yes, every project is assigned a dedicated project manager who acts as your main point of contact. They’ll oversee scheduling, quality control, contractor coordination, and provide regular updates—so you always know what’s happening.
How do I get started with Monument Projects?
It’s easy—just fill out our [Free Quote Request Form] or give us a call. We’ll schedule an initial consultation to discuss your goals, budget, and timeline. From there, we’ll guide you step-by-step through design, approvals, quoting, and construction.